Contact Us
Got a question about one of our reviews, spotted something that looks out of date, or want to flag an issue with a poker site we cover? We'd like to hear from you. This page explains the best ways to reach Best Poker Sites, what kind of messages we can actually help with, and where to go instead if your question falls outside what we do.
How to Reach Us
The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a few business days, though it can take longer during busy periods. Please include as much detail as possible — the poker site or app in question, the page you're referring to, and screenshots if relevant — so we can look into it properly the first time.
What We Can Help With
- Corrections to our reviews, ratings or comparison tables for the poker sites we cover, including who we are and how we work
- Suggestions for how we present our rankings, bonus information or deposit method comparisons
- Feedback on your own experience with a poker room we've reviewed — good or bad
- General questions about how we compare and score real money poker sites
- Reports of broken links, outdated bonus terms, or factual errors anywhere on the site
What We Can't Help With
We're an independent comparison and review site, not a poker operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity, or answer questions about a specific bonus balance or hand history. Those requests need to go directly to the poker site or app in question — check its own support or help section for the fastest response. We also don't offer legal, financial or gambling-addiction counseling; if you need support with your gambling, see the resources on our Responsible Gambling page or contact the National Problem Gambling Helpline at 1-800-GAMBLER.
A Note on How This Site Makes Money
Best Poker Sites may earn a commission when readers sign up with a poker site through links on this page or elsewhere on socialyy.com. This doesn't cost you anything extra, and it never determines how a site is ranked or reviewed — our ratings are based on our own research into traffic, game variety, bonus terms, payment options and player experience. If you have questions about how a particular ranking was reached, our contact email above is the right place to ask, and our Terms and Conditions page covers the broader legal detail.
Before You Reach Out
A few quick checks can save you time:
- If your question is about a bonus offer, re-read the terms on the operator's own promotions page — playthrough requirements, time limits and eligibility rules vary a lot between sites and change without much notice
- If you're having trouble depositing or withdrawing, contact the poker site's customer support directly, since we don't have access to individual player accounts
- If you're unsure whether online poker is even available in your state, check the operator's site directly, since legal, regulated real money poker in the US currently runs state by state rather than nationwide
Every message we get, whether it's a correction, a suggestion or just feedback on a site you've played on, helps us keep our reviews more accurate for the next reader. We're glad to hear from anyone who takes the time to write in.
Reminder: online poker for real money is intended for players of legal gambling age in their state (21+ in most regulated states, 18+ in a few). Please play responsibly and only wager what you can afford to lose. Contact 1-800-GAMBLER if you or someone you know needs support.